Manager of Donor Relations: Cape Cod Healthcare Foundation

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Cape Cod Healthcare is seeking a Manager of Donor Relations.

The Manager of Donor Relations will be responsible for the stewardship of donors at the Lightkeepers level of giving, as well as other VIP donors that are not currently giving at the Lightkeepers level, with the objective of enriching the donor’s experience with our healthcare system, leading to increased support as well as expanded giving at the Lightkeepers level.

Cape Cod Healthcare Foundation
POSITION DESCRIPTION

TITLE:                       Manager of Donor Relations                    
DEPARTMENT:      Cape Cod Healthcare Foundation
REPORTS TO:         Executive Director of Advancement

MAJOR ACCOUNTABILITIES:

  1. The Manager of Donor Relations serves as the liaison between Lightkeepers and Cape Cod Healthcare and its affiliated health care providers.
  2. Serves as the Foundation’s representative during all Lightkeepers-related emergencies, as well as general health inquiries and referral requests by Lightkeepers.
  3. Provides communication to Foundation staff on all liaison activity, as well as updating and maintaining donor records with activities and services provided.
  4. In partnership with the Major Gift Officer (“MGO”) staff, conducts Lightkeepers orientation with new donors, including completion of signed HIPAA forms and delivery of Lightkeepers cards.
  5. In partnership with the MGO staff, develops and implements personalized stewardship and cultivation opportunities for Lightkeepers (i.e. hospital tours, meetings with executive leaders and medical staff, birthday/anniversary acknowledgements, renewal process, etc.).
  6. In partnership with the MGO staff, assists in advancing the giving level of current Lightkeepers, including participating in donor solicitation visits, where appropriate.
  7. Responsible for developing and fostering positive personal relationships with key clinical staff.
  8. Position requires Donor Relations Manager to cover Lightkeepers Hotline 24 hours per day while on duty.
  9. Rotating schedule includes nights and weekends.
  10. Other duties as needed.

Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects CAPE COD HEALTHCARE FOUNDATION’s commitment to CARES: compassion, accountability, respect, excellence and service.

Qualifications/Requirements

  • Bachelor’s degree preferred.
  • Familiarity with fundraising and development preferred.
  • Experience with hospital and clinical settings strongly desired. Able to handle numerous projects simultaneously.
  • Excellent interpersonal, organizational and communications skills.
  • Experience with Blackbaud Raisers Edge fundraising software preferred.
  • Proficient with Microsoft applications.

Schedule Details: Full-Time, Mon-Fri, Rotating On-call Weekends and Holidays.

To apply, visit https://capecodhc.taleo.net/careersection/ex/jobsearch.ftl?lang=en&portal=101430233

In the Job Number field, type in job number 250122-50008160